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Welcome

New to Paw Tales? Start here.

Everything a new family needs, in the order you'll need it. Most families are ready in a few minutes.

Getting started

Six easy steps

Create your account

Open our online client portal and register your family and your pets. Every reservation, from daycamp to lodging to the salon, is booked there.

Vaccinations

Dogs need current rabies, distemper/parvo and bordetella. Cats need rabies and FVRCP. Bring proof at drop-off or have your veterinarian send it ahead.

Daycare? Book an assessment

All dogs complete an assessment before joining daycare, Monday–Friday, 9 AM–1 PM, booked online. Dogs one year of age and older must be spayed or neutered. Boarding and want daycamp during the stay? Complete the assessment before the stay begins.

Pack the bag

Their own food in a sealed, airtight container, medications in the original labeled bottle, and something that smells like home. We provide bedding, bowls and lots of love.

Sign the Customer Agreement

Save time at drop-off: read and sign our 2026 Customer Agreement online, one for each pet. It's dated automatically and goes straight to our front desk.

Sign in at drop-off

At your first visit we'll ask you to sign a few short forms, then sign your pet in. Pick-up works the same way.

Good to know

The forms we'll ask for

North Carolina's animal welfare rules ask for a few written permissions. They only take a minute.

Play agreement

Lets your dog join supervised playgroups with dogs from other families. Refreshed once a year.

Medication permission

Needed for prescription or calming medication. Bring it in the original labeled bottle; every dose is recorded.

Training collar consent

Prong, pinch or electronic collars are used only with your written consent. Otherwise we keep them with your belongings.

Where to next

Explore what we do

Paw Tales Lodge & Spa

We can’t wait to meet them.

Create your account, book their first visit, and we’ll take it from there.

The Paw Tales Club

Be the first to know

Holiday openings, events, theme days and members-only specials. No spam, ever.

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